Return Information
What is stompeez.kids-dolls.com Return Policy?
You may return most products purchased. Most items can be returned with 1 month of receiving the item. However we aren't the initial seller and you must contact and/or make reference to the original sellers terms for returns individually.
Alternative Seller Returns Policies
While most sellers offer a returns policy similar to our own, some seller returns policies may vary. Each seller's refund policy is available on the vendor's site. Handling and shipping charges for returning items shipped from a seller are borne by way of the buyer.
Items valued at over must be returned towards seller with a trackable shipping service. In case the order is valued at 0 or over, insure the shipment for the value of this product and ship your return with a signature shipping service. For items below , we recommend USPS delivery confirmation service.
Note: In case a package doesn't arrive and you don't utilize a trackable method to return or if you refuse the shipment as a means of return, you might not be entitled to a refund.
Items with FREE Return Shipping
The subsequent items usually have a free return shipping method.
- Baby Items
- Shoes
- Clothing
- Accessories
- Jewelry
- Watches (except those available in Sports & Outdoors)
UPS Pickups
After you request a UPS pickup, UPS will send a driver to your address with the shipping label within 1-5 business days. Be sure you've described the defect, damage, or error and include that in the returned package. In case the original packaging is available, return the item in this packaging. To help avoid difficulties with the pickup, remove any used shipping labels which might be still on the box.
- Notes:
- For further information about UPS pickups, go to UPS.com.
- The cost of return shipping could be deducted from the refund.
Cancel Pickup Request
After the UPS pickup has been requested, it's not possible to cancel that request until following the first pickup attempt has been made. UPS will always make up to three pickup attempts. Following the first pickup attempt, you may call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Make sure to have your tracking number handy.
